Upgrade to Plus

You can upgrade to Plus from inside the app or from the pricing page on papero.ai. Either way, you pay on papero.ai, at a checkout run by Stripe, and Plus starts as soon as the payment goes through.

For what Plus adds, see Free and Plus.

Upgrade from the app

1. Open the upgrade window in one of these ways:
   • Open the account menu at the foot of the sidebar and choose Upgrade.
   • Open the account menu, choose Settings, then Plan & usage, and press Upgrade on the Plan card.
   • When you reach a Free limit, or open something that is part of Plus, Papero shows a window that offers the upgrade.
2. The window shows the price of Papero Plus and a table of What each plan includes. When you came from a limit, that row is marked.
3. Under Billing period, choose Monthly or Yearly. Yearly is picked to start with.
4. Press Upgrade. The checkout opens on papero.ai.

The price in the window is a guide: it says "about", because it is shown before you reach the checkout. Compare plans on papero.ai opens the full comparison.

Upgrade from papero.ai

1. Go to the pricing page.
2. Choose Annually or Monthly.
3. On the Plus card, press Upgrade to Plus.

If you are not signed in, papero.ai first opens the form to create a free account, then takes you on to the checkout. If you already have an account, sign in from there instead. See Create your account.

Pay at the checkout

The checkout page is titled Upgrade to Papero Plus.

1. Enter your card under Card details. If you have paid before, the page offers Your saved card, with its last four digits. To pay with another card, press Use a different card.
2. Under Billing details, choose Consumer or Business. For a business, add the Company Name and, if you have one, the VAT Number.
3. Fill in your name, address and Country.
4. Check the summary. It names the plan, Plus, monthly or Plus, yearly, and shows the total Due today, VAT included. It also says that Plus renews automatically until you cancel.
5. Press Upgrade now. If your bank asks you to confirm the payment, follow its steps.

By pressing Upgrade now you agree to the Terms of Service and the Privacy Policy. The checkout shows the exact price in your currency, with VAT included where it applies.

After you pay

If you started from a document in the app, papero.ai sends you back to it. The document says Activating Plus… for a few seconds while your plan updates, then You’re on Plus now: more AI help every month, and your references and sources ready to export. Your allowances update without a reload.

If the note says Plus is taking longer than usual. Refresh in a minute., wait a minute and reload the page.

Plus is billed in advance for each month or year, and renews at the end of each period until you cancel. To cancel or switch between monthly and yearly, see Cancel or change your plan.

Invoices and your card

Billing lives on papero.ai. To get there from the app, open the account menu, choose Settings, then Plan & usage. The Plan card links to:

• Billing and payment method: the card Plus uses, and your billing address. Press Update card details to change the card.
• Invoices: every invoice, with Download PDF. Each invoice shows the VAT contained in the price.
• Retry a failed payment: if a payment did not go through, this page says so and offers Retry payment now.

You cannot start a new checkout while a payment is overdue. Update your card on the billing page first, then retry the payment.

If the checkout sends you back

If you are already on the plan you picked, papero.ai sends you back to the app, or to your plan page, which says You're already on this plan. To move between monthly and yearly instead, see Cancel or change your plan.

Papero offers a 14-day money-back guarantee on Plus. See Refunds for what it covers.

Next: cancel or change your plan.